Privacy Policy – Kristal Voyage
Last Updated: January 1, 2025
At Kristal Voyage, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.kristalvoyage.com or use our travel services.
1. Information We Collect
We collect the following types of personal information when you use our services:
A. Personal Information Provided by You
- Contact Details: Name, phone number, email address, and postal address
- Booking Information: Passport details, travel preferences, payment details, and special requests
- Visa & Insurance Data: Documents required for visa applications and travel insurance
B. Automatically Collected Information
When you visit our website, we may collect:
- IP Address & Location Data
- Device Information (Browser, OS, etc.)
- Website Usage & Interaction Data (Cookies, session logs, etc.)
2. How We Use Your Information
We use your information for the following purposes:
✔ To process bookings & payments (flights, hotels, car rentals, etc.)
✔ To provide visa assistance & travel insurance
✔ To communicate updates & offers via email, SMS, or WhatsApp
✔ To improve our services & website performance
✔ To comply with legal requirements
3. How We Protect Your Information
Your data security is our priority. We implement:
🔒 Secure payment gateways to protect financial transactions
🔐 Data encryption & firewalls to prevent unauthorized access
🛡️ Strict access controls to limit data sharing
4. Sharing of Information
We do not sell or rent your data to third parties. However, we may share your information with:
✔ Airlines, hotels, car rental providers – for processing bookings
✔ Visa & insurance agencies – for service fulfillment
✔ Legal authorities – if required by law
5. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyze traffic. You can modify your browser settings to disable cookies, but some features may not work properly.
6. Third-Party Links
Our website may contain links to third-party sites (social media, payment gateways, etc.). We are not responsible for their privacy policies or practices.
7. Your Rights & Choices
You have the right to:
✔ Access & update your data
✔ Request data deletion (subject to legal retention policies)
✔ Opt-out of marketing communications at any time
To exercise your rights, contact us at sales@kristalvoyage.com.
8. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the latest update date.
9. Contact Us
📍 Address: Dixinn Terrasse Face Station Total, Commune De Dixinn, Conakry, Guinea
📞 Call/WhatsApp: +224 628954019 | +224 624809272 | +224 626245151
📧 Email: sales@kristalvoyage.com
🌐 Website: www.kristalvoyage.com
📢 By using our services, you agree to this Privacy Policy. If you have any concerns, feel free to reach out! 🌍✈️
